PRIVACY POLICY:
Effective Date: May 19th, 2026
Website: www.sunflowermortgage.com
Legal Entity: Sunflower Casitas LLC dba Sunflower Mortgage
Jurisdiction: State of Arizona, USA
NMLS ID #2822706 | Arizona Mortgage Broker License #MB-2016664
Sunflower Casitas LLC dba Sunflower Mortgage (“Sunflower Mortgage,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, share, store, and protect information when you visit our website, submit a form, schedule a consultation, communicate with us, or request mortgage-related information.
This Privacy Policy applies to information collected through www.sunflowermortgage.com and related website forms, consultation requests, email, phone, SMS/text messaging, and other communications connected to this website.
This Privacy Policy does not guarantee loan approval, loan terms, interest rates, or financing. Loans are subject to credit approval, underwriting approval, acceptable property, and applicable federal and state lending laws.
1. Information We Collect
We may collect information that you voluntarily provide to us, information collected automatically through the website, and information needed to respond to mortgage-related inquiries.
Information we may collect includes:
- Name
- Email address
- Phone number
- Mailing address
- Property address
- Preferred contact method
- Consultation request details
- Mortgage goals or financing interests
- Homeownership or property-related information
- Income, employment, asset, debt, credit, or loan-related information if voluntarily provided
- Information related to refinancing, purchasing, investment property, ADU/casita financing, or other mortgage needs
- Communications you send to us by form, email, phone, SMS/text message, or other methods
- IP address, browser type, device type, operating system, pages visited, referral source, and general website activity
- Cookie, tracking, analytics, and website performance data
We do not recommend submitting Social Security numbers, tax documents, bank statements, or highly sensitive financial documents through a general website contact form unless the form or portal is specifically designed for secure loan application document collection.
2. Nonpublic Personal Information
Because mortgage-related services may involve financial information, some information you provide may be considered nonpublic personal information.
Nonpublic personal information may include information you provide on forms, information related to your mortgage inquiry or application, information about your income, assets, debts, credit profile, employment, property, transaction history, or other financial details that are not publicly available.
We use nonpublic personal information only as reasonably necessary to respond to your request, provide mortgage-related support, process or support loan-related inquiries, communicate with you, comply with legal obligations, prevent fraud, and operate our business.
3. How We Use Information
We may use the information we collect to:
- Respond to your questions, consultation requests, or service inquiries
- Schedule and confirm appointments
- Communicate with you by phone, email, SMS/text message, or other channels
- Help you explore available mortgage options
- Support mortgage prequalification, application, processing, or related service steps when applicable
- Review property, homeowner, or ADU/casita-related financing needs
- Connect you with appropriate mortgage professionals, lenders, underwriters, processors, service providers, or compliance support when needed
- Verify identity or prevent fraud
- Maintain records required for business, compliance, licensing, legal, or regulatory purposes
- Improve website performance, user experience, security, and marketing effectiveness
- Send service-related updates, appointment reminders, or follow-up messages
- Send marketing communications where permitted by law and with applicable consent
We do not use your information to guarantee loan approval, loan terms, interest rates, or financing.
4. How We Share Information
We may share information as reasonably necessary to operate our business, respond to your inquiry, support mortgage-related services, comply with laws, and protect our rights.
We may share information with:
- Licensed mortgage professionals
- Lenders, investors, underwriters, processors, and loan-related service providers
- Credit reporting agencies, verification providers, or document processing providers when applicable and authorized
- Compliance, legal, accounting, insurance, and professional service providers
- CRM, website, hosting, email, SMS, phone, calendar, analytics, automation, and technology providers
- Government agencies, regulators, licensing authorities, courts, or law enforcement when required or permitted by law
- Business service providers who help us operate, secure, or improve our website and communications
- Other parties with your consent or as directed by you
We do not sell your personal information.
We do not share your nonpublic personal information with nonaffiliated third parties for their independent marketing purposes unless permitted by law and, where required, after providing any applicable notice and opt-out rights.
5. Loan-Related Information Sharing
If you request mortgage-related services, your information may be shared with parties involved in reviewing, processing, supporting, or fulfilling your request.
This may include sharing information with lenders, brokers, loan originators, processors, underwriters, verification providers, title or escrow-related parties, compliance vendors, technology platforms, or other parties involved in the mortgage process.
Information sharing may be necessary to evaluate available options, prepare for a loan application, process an application, verify information, comply with legal requirements, prevent fraud, or complete a transaction you request.
6. Cookies & Analytics
We may use cookies, pixels, tracking tools, analytics tools, and similar technologies to improve website performance, understand visitor activity, measure marketing performance, and improve user experience.
These tools may collect information such as:
- IP address
- Browser type
- Device type
- Pages visited
- Time spent on pages
- Referral source
- General location based on IP address
- Website interactions
You may disable cookies through your browser settings. Some website features may not work properly if cookies are disabled.
7. Email & SMS Communications
By submitting a form, scheduling a consultation, calling us, texting us, or providing your contact information, you agree that Sunflower Mortgage may contact you regarding your inquiry, appointment, mortgage-related request, or related services.
We may contact you by phone, email, SMS/text message, or other communication methods you provide.
Message and data rates may apply. Message frequency may vary. Reply STOP to opt out of SMS/text messages or HELP for help.
Consent to receive marketing text messages is not a condition of purchase, consultation, loan approval, or financing.
You may unsubscribe from marketing emails by using the unsubscribe link in the email or contacting us directly.
Even if you opt out of marketing communications, we may still send service-related or legally required communications when permitted by law.
8. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, misuse, loss, disclosure, alteration, or destruction.
These safeguards may include access controls, secure systems, vendor management, recordkeeping procedures, and other appropriate security practices.
However, no website, email system, SMS system, CRM, or internet-based service can be guaranteed to be 100% secure. You should avoid sending sensitive information through unsecured channels.
9. Data Retention
We retain personal information for as long as reasonably necessary to:
- Respond to your inquiry
- Provide requested services
- Maintain business records
- Comply with mortgage, licensing, legal, tax, accounting, and regulatory requirements
- Resolve disputes
- Prevent fraud
- Enforce agreements
- Improve business operations
Retention periods may vary depending on the type of information, the purpose for collection, legal requirements, and business needs.
10. Consumer Choices and Privacy Rights
Depending on applicable law and your relationship with us, you may have the right to request access to, correction of, or deletion of certain personal information.
You may also request more information about how your data is used or shared.
To make a privacy-related request, contact us using the information listed in the “Contact” section below.
We may need to verify your identity before processing certain requests. Some information may be retained if required or permitted by law, including for compliance, recordkeeping, fraud prevention, dispute resolution, or mortgage-related legal obligations.
11. Financial Privacy Rights
Federal financial privacy laws may provide certain rights related to nonpublic personal information, including rights related to how financial institutions share information with certain nonaffiliated third parties.
Where required by law, we will provide applicable notices and opt-out options related to covered information-sharing practices.
Some information sharing is permitted by law and may not be subject to opt out, including sharing needed to process transactions you request, maintain or service your account, prevent fraud, comply with law, respond to regulators, or work with service providers acting on our behalf.
12. Do Not Sell or Share Personal Information
We do not sell your personal information.
We do not share your personal information with unrelated third parties for their independent marketing purposes without appropriate legal basis and, where required, your consent or opt-out opportunity.
13. Third-Party Websites and Services
Our website may contain links, embedded forms, scheduling tools, maps, videos, payment tools, social media links, or other third-party services.
This Privacy Policy applies only to Sunflower Mortgage’s website and communications. Third-party websites and services may have their own privacy policies and practices. We are not responsible for the privacy practices, security, or content of third-party websites or services.
14. Children’s Privacy
Our website and services are intended for adults and are not directed to children under the age of 13.
We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take reasonable steps to delete that information.
15. Do Not Track
Some browsers offer a “Do Not Track” signal. Our website does not currently respond to “Do Not Track” browser signals.
You may control cookies and tracking preferences through your browser settings and other available privacy tools.
16. Accuracy of Information
You are responsible for providing accurate, complete, and current information when submitting forms or communicating with us.
Submitting inaccurate or incomplete information may affect our ability to respond to your inquiry, schedule a consultation, or assist with mortgage-related needs.
17. Equal Housing Opportunity
Sunflower Mortgage supports Equal Housing Opportunity.
We do not discriminate on the basis of race, color, religion, national origin, sex, marital status, age, disability, familial status, receipt of public assistance, or because an applicant has exercised rights under consumer credit protection laws.
18. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, technology, or services.
When we update this Privacy Policy, we will revise the effective date listed at the top of this page.
Your continued use of this website after changes are posted means you accept the updated Privacy Policy.
19. Contact
For privacy-related questions, requests, or concerns, contact us at:
Sunflower Casitas LLC dba Sunflower Mortgage
3838 N. Central Ave, Ste 2050
Phoenix, AZ 85012
Phone: (520) 677-4779
Email: [email protected]
Website: www.sunflowermortgage.com
NMLS ID #2822706 | Arizona Mortgage Broker License #MB-2016664
Equal Housing Opportunity
Loans are subject to credit approval, underwriting approval, acceptable property, and applicable federal and state lending laws. Not a commitment to lend. Rates, terms, programs, and guidelines are subject to change without notice. Not all applicants will qualify.
Sunflower Casitas LLC dba Sunflower Mortgage 3838 N. Central Ave, Ste 2050, Phoenix, AZ 85012 (520) 677-4779 | [email protected] NMLS ID #2822706 | Arizona Mortgage Broker License #MB-2016664 Equal Housing Opportunity Loans are subject to credit approval, underwriting approval, acceptable property, and applicable federal and state lending laws. Not a commitment to lend. Rates, terms, programs, and guidelines are subject to change without notice. Not all applicants will qualify.